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FirstBank Ghana expands agent banking

FirstBank Ghana is undertaking an initiative aimed at improving financial inclusion in Ghana

FirstBank Ghana is undertaking a significant initiative to improve financial inclusion. The Bank's Head of e-Business, Henry Obike, revealed that the strategy involves expanding FirstBank's agent banking network across Ghana.

This initiative aims to bridge the gap in access to financial services for unbanked and underserved communities, making banking services more accessible and affordable.

The agent banking network will recruit local agents within unbanked communities to provide essential banking services such as deposits, withdrawals, and transfers, even for non-FirstBank customers. This approach broadens the reach of financial services and promotes inclusivity.

FirstBank has also partnered with fintech companies to develop products and services that offer cheaper access to capital for the financially excluded. Additionally, the Bank has initiated financial education and literacy programs, such as a partnership with an Agritech start-up to educate 5,000 farmers in the Ashanti Region and northern Ghana.

Henry Obike said, "FirstBank looks to increase its footprint across the country thereby expanding its agent banking network to bridge access to financial services to excluded communities across the country. The FirstBank Agent Banking channel is focused on promoting financial inclusion by enabling ease and affordability of financial service for the unbanked and underserved population."

Overall, FirstBank Ghana leverages its digital solutions and agent banking services to enhance financial inclusion, support unbanked populations, and improve financial literacy across the country.